SHIPPING, RETURNS & SIZING CHARTS!
Shipping Information
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
FREE SHIPPING on Underwear, Jock Straps, Toys, Socks, Leather, Sports Wear
We are very proud to offer free shipping on all of these great items! In order to do this we send the packages to you directly from where they were made. The package should normally take 12-20 business days to arrive (approximately) if you live in the USA, or 20-35 business days if you live anywhere else.
This time frame is divided into two parts:
• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
SHIPPING on deBrief Apparel
All our t-shirts, sweaters, tank-tops and apparel are printed by a great company in Los Angelas and sent to you directly! This lets us offer you fresh new designs all the time! Unfortunately we are not able to offer free shipping on these items at this time. However we are commited to offering lower per item shipping with every item. That mean's the more you order, the cheaper it will be to ship each item!
The package should normally take 10-25 business days to arrive (approximately). However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
The chart shows how long it will take to get your t-shirts and apparel:
USA |
up to 12 business days |
Canada |
up to 17 business days |
Worldwide |
17-27 business days |
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Customs Fees Notice
All items with free shipping may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors, this fee is your responsibility as it varies for each country. If you payed for shipping and live in the USA these fees do not apply to you. All other shipments of deBrief apparel are subject to customs fees if you live outside of the USA.
Returns
All packages with free shipping (ie. underwear, sports wear and toys) are non-refundable and non-exchangeable. Unfortunately we are not able to provide you with returns and exchanges because the items are sent directly from where they are made and we do not have a central processing warehouse. If an item is broken or defective please send us a message. All packages with deBrief apparel are marked with the Printful (this is the company we use to print our awesome designs) return address, so that if the package is returned for any reason (wrong address, broken, defective), it will go to them so make sure you return it to the address marked! Exchanges will only be made for products that are received defective or damaged, please send us an email before returning products.
Sizing
Remember, to please make sure you pick the right size and colour because our manufacturers will only exchange items if they are defective or broken! All of our tanks, tees and sweaters are unisex! The size charts can be found in the product description of every product.
All our underwear, shorts and joggers sizes are as follows: